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Refund policy

At IPTVFLUX we strive to provide the best IPTV service to our valued customers. We understand that there may be circumstances where you might need a refund. This policy outlines the conditions under which we offer refunds and the procedure to follow.

  • Eligibility for Refunds

 1.Subscription Plans:

  • Monthly Subscriptions: Refunds are available within the first 7 days of the initial purchase.
  • Annual Subscriptions: Refunds are available within the first 14 days of the initial purchase.

 2.Trial Period:

  • We offer a [number of days]-day trial period for new customers. If you are not satisfied with our service during this period, you can cancel your subscription and request a refund.

 3.Technical Issues:

  • If you experience significant technical issues that cannot be resolved by our support team within [number of days] days, you may be eligible for a refund.

 4.Unauthorized Transactions:

  • If you notice an unauthorized transaction on your account, please contact us immediately. We will investigate and, if applicable, issue a refund.

Non-Eligibility for Refunds

 1.Partial Usage:

  • Refunds will not be granted for partial usage of the service after the initial refund period has passed.

 2.Change of Mind:

  • Refunds will not be issued for change of mind after the initial refund period has passed.

 3.service Suspension:

  • Refunds will not be provided if your account is suspended due to a violation of our terms and conditions.

Refund Process

 1.Requesting a Refund:

  • To request a refund, please contact our support team at [support email] with your account details and the reason for your request.

 2.Review and Approval:

  • Our team will review your request and respond within [number of days] days. If approved, the refund will be processed to the original payment method.

 3.Processing Time:

  • Once approved, please allow [number of days] days for the refund to appear in your account, depending on your payment provider.

 

If you have any questions or need assistance with our refund policy, please contact our support team:

Email: support@yourwebsite.com
whatsapp: +1-234-567-8901
Live Chat: Available on our website